Service Department - Service & Parts - Volkswagen Richmond Hill

Tire Information 

Find out more about tires in Ontario and when to change your tires in Richmond Hill.

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Driving Directions 

Get detailed directions to Volkswagen Richmond Hill

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Schedule your Service 

Schedule your Regular maintenance or VW Repair with Volkswagen Richmond Hill Service Department

Book your Appointment
Luv Ur Dub 

Need a gift for the person who has everything? How about a car spa day!

Give your Dub some Luv!



Welcome to Volkswagen Richmond Hill Service Department!


We are here to answer any questions you may have regarding your Volkswagen, so feel free to just drop us a line or give us a call. You can also conveniently book your next service appointment here or clicking the "Schedule a Service Appointment" under the Service tab.


Worried about waiting at the dealership while we take care of your Volkswagen? No need. We have a children’s play area, lounge and TV area, business area, complimentary wi-fi, the latest magazines and daily newspapers and last but not least, complimentary coffee. Our coffee machine makes 60 different types of hot beverages, including coffees, lattés, tea and hot chocolate. But, if you still don’t feel like waiting at our dealership, we can shuttle you in and around Richmond Hill or we can arrange for a rental vehicle for you. For more information, please do not hesitate to contact us in the Service Department. We want to ensure that you are taken care of while we take care of your Volkswagen.


Our shop contains all of the latest Volkswagen tools and technology. Our technicians are all licensed by the Ontario Ministry as well as being Volkswagen certified. In fact, our Shop Foreman is one of the very few Master Volkswagen Technicians certified in Canada! We want the best for your car, so we are continually training our staff, in order to provide the most current and accurate information for you and your vehicle.




What our clients are saying about our Service Department...


  • "You can't help but love this place. Friendly, impeccable service always. I really do feel like family there. I look forward to oil changes just to drop in. It is also the easiest dealership to buy a car at. Whenever it is, that I die, I WILL have Volkswagen Richmond Hill, V-Dub. You just can't get any better that anywhere"



  • "… great enough to eliminate the stigma of a Dealership’s service department"


  • Always consistent good service. I bypass several VW dealers to go here


  • I can guarantee you that if I have/had any issues with your service department - you would have heard from me. You have a great staff in the service department and rely on their input as well as the fact that they listen to me. Thank you!


  • "Continue to keep up the good work"


  • "I love the staff at Volkswagen Richmond Hill. Great people."


  • "Richmond Hill VW is the best. I regret not buying my second VW at VW Richmond Hill as I did the first one."


  • "VW Richmond Hill is the dealer to trust and rely upon"



Service Department - Service & Parts - Volkswagen Richmond Hill





Volkswagen’s 24-hour Roadside Assistance
Call: 1-800-411-6688


Just one call to this number and Roadside Assistance* is on its way. However, they will ask you for:


  • Your vehicle's identification number
  • Your vehicle's year, model, colour and license plate number
  • The area code of where you're calling from
  • The exact location of the vehicle (street address and nearest intersection)
  • The type of service required and a brief description of the problem





Service Department - Service & Parts - Volkswagen Richmond Hill




Enjoy a fresh brewed coffee or latte in our Latte Lounge, compliments of the Richmond Hill Volkswagen Service Department.


We strive to make your service visit a pleasurable and timely experience so please; sit, relax, surf the net with our complimentary wi-fi and enjoy a latte on us!