I was referred to richmondhill Volkswagen through a co-worker!!! She had nothing but the best things to say!She specifically told me to deal with Klea and I know know why. Her excellent customer service as well as being so honest and sincere made Klea easy and pleasant to deal with. She made the process of getting a new car so simple. I have leased many cars and by far this is the best experience I have ever had. Neil is also amazing to deal with. So professional and really makes you feel like a valued customer.Overall I give Richmondhill Volkswagen 10 stars!!! Thank you again Klea...your the BEST!!!!
Fantastic dealership! Nadeem was very helpful and made finding the right car easy!
The customer service I received from this dealership, was very exceptional. The Sales Representative that facilitate my new purchase was Klea Xhaferi. She was very attentive, she answered all the questions I had and also did a great job on follow up. During the purchase process, I also dealt with Samar Cheaib and her customer service skills also was exceptional. Samar was very informative, gave great suggestions and was very caring. When I told my friend that I live in Ajax and ending up purchasing a vehicle in Richmond Hill, he said that it was crazy going so far to purchase. I simply told him that the customer service experience that I received at Volkswagen Richmond Hill, was well worth it. Thanks Klea and Samar for all your help with my purchase on the Volkswagen Atlas.
Best purchasing experience ever , highly recommended sales; Fisher Yu ,who is professional and patient. He will do his best to provide best deals to customers. Will provide details of vehicle and truly care about customer.
Wonderful services from Amadeus Grossi, and we are happy, Satisfy with our car
Fisher Yu is a very knowledgeable sales representative. He helped me choose my first VW car with my limited budget. He answered all my questions with great details in a timely manner. I am satisfied with the service I received at Richmond hill VW.
The story began two years ago. I have never considered VW, however, I was in a hurry to find a short term lease as I needed a vehicle for transportation, I stumbled upon VW RH. They are a smaller scaled dealer, and somewhat hidden as they only occupy somewhat of a smaller area. The sales representative was very straight forward, which I really appreciated as they don't play games nor do they try to sell for the highest commission possible The sales manager was excellent to deal with and the finance manager was phenomenal. They try to work around you as a customer instead of you trying to work with them with their scheduling. The request for deliver was for 3 days...I did not even know the colour of my purchase until it arrive at the dealer. They were able to source the car from the port and will help to source which ever trim, model and colour that they possibly can. Unfortunately, the sales representative that I have dealt with is no long with them, they were able to connect me with another representative. When the time came to return my vehicle, I began browsing for another car. It just so happens that the new GLI 35th was arrive at show rooms. Once again, the service was out of this world. The level of customer service my sales (Klea- highly recommended) provided was very good. She is very straight forward as well with regards to pricing and if you are ever considering a VW, then ask for her and she will get you the best possible price.
I bought a brand new Volkswagen Jetta and my experience here was super super easy and enjoyable! My sales associate was Klea and I HIGHLY recommend seeing her if your interested in buying a Volkswagen. She is extremely educated on the Volkswagen brand and will tell you everything that you could possibly need to know. You can tell it isn’t just a job to her, she cares for her customers and provides a spectacular guest experience well doing so. I am INLOVE with my vehicle Thankyou to Klea. The 2019 VW Jetta is an exceptional vehicle, it rides so smooth and just everything about it is undeniably beautiful. Klea thoroughly explains everything you need to know and does so with pride. I wouldn’t recommend anywhere else. At first I went to the Volkswagen dealership in Newmarket and he said he would call me back and he never phoned me or my family back and that just goes to show what kind of sales men there is. GO TO RICHMOND HILL VW DEALERSHIP!! You will leave more than happy about going there!
service was great and Nadeem and the Volkswagen team where very helpful and made the process very easy and quick
Great customer service!... got the best price out of 3 different dealerships that I contacted. Got the car in 2 business days! Unheard of in the car industry. Fisher and Klea were very helpful and great to deal with. You'll be in good hands here.
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