Customer Testimonials

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Google Sep 28, 2020
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Google Sep 18, 2020

I had a great experience at Richmond Hill Volkswagen! Robert answered all my questions throughout the whole process. On the date of pickup he thoroughly showed me the vehicle with no rush.

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Google Sep 16, 2020

Great very friendly

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Google Sep 15, 2020

We came here and made an appointment with Robert. the 5 star is for robert! he was absolutely amazing, attentive, helpful, friendly and full of knowledge. Unfortunately, the dealership requirements for a test drive is asking for driver's license and insurance. We had never been asked for an insurance before with other dealerships for a test drive. We didn't feel comfortable sharing that much information with a dealership. Alternatively, we were asked to give a credit card instead and that definitely got us feeling a bit shady. We do have a suggestion if you guys are asking for an insurance or ...

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Google Sep 14, 2020

I stopped into Richmond Hill VW to inquire about a Jetta GLI. I had previously been to another dealership that took a long time to get back to me. In no time at all, Klea had found the car I was looking for and got me a price that worked for me, and also helped me with getting out of my current lease. This was my first big purchase on my own and Klea was excellent to deal with and answered all my questions without hesitation. I love my new GLI and will recommend Klea and the dealership to all ...

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Google Sep 14, 2020

My wife and I had a fantastic experience when shopping for a new vehicle with Robert at VW Richmond Hill. We were open and honest about our intentions of testing/looking at other brands and at no time were we pressured into the sale of a vehicle. After careful consideration, we elected to purchase a 2021 VW Atlas Execline R-Line from VW Richmond Hill. Robert made the process very easy, was very professional and provided a thorough overview of the vehicle in the showroom (which was more or less identical to the vehicle we purchased) as well as our new vehicle ...

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Google Sep 1, 2020

Studies show that, "giving reviews for car dealerships can be difficult and, unfortunately, customers are far more likely to leave a review if they are unhappy with their experience. Happy customers often drive off into the sunset and aren’t heard from again until they are looking for their next vehicle."This is my +/- 14th new or used VW car for myself, business and family members.They have all come from Richmond Hill VW and I'm happy to confirm that the sales, management and service has been exceptional! Continued success! (P.S. I wish VW Canada would wake up ...

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Google Sep 1, 2020
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Google Aug 31, 2020

I had an amazing experience searching for a Golf R with Klea. She was always able to answer any questions I had professionally and with great detail. She did a great job of explaining that this particular vehicle was the best fit for my needs. A big thanks to Klea for all of the great help!

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DealerRater Aug 31, 2020

Studies show that, "giving reviews for car dealerships can be difficult and, unfortunately, customers are far more likely to leave a review if they are unhappy with their experience. Happy customers often drive off into the sunset and aren’t heard from again until they are looking for their next vehicle." This is my 14th new or used VW car for myself, business and family members. They have all come from Richmond Hill VW and i'm happy to confirm that the people and the service has been exceptional! Continued success!

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