I had an issue with my 2010 Tiguan and was quite hesitant to bring it to a dealership (seeing as I purchased it privately). I booked an appointment via their website (which was flawless and so easy), and came to the dealership the next day.I was immediately greeted by Brooke (very professional and courteous) who pointed me to the Service Centre. I was then introduced to Kurtis who stated that he would be taking care of my service request. Kurtis explained that the service team would run a diagnostic on my vehicle and inform me when it was completed. I ...
We had an amazing experience with Klea and this dealership. This is the second Atlas that I have purchased. And we are extremely happy with our deal here.
Been looking for a slightly larger SUV without feeling like a large SUV. Started looking at the Tiguan and wanted to know more so I messaged them online and got in contact with Klea, she was very professional providing me the answers I needed through text message as with Covid it’s much harder to just walk in.When we first met in person we were happy they had sanitization stands right when we walked in and at the associates desks, they took this whole situation very seriously and made my wife and I feel at ease knowing this. Klea ...
Great staff and services
I recently had the pleasure of purchasing a new car from VW Richmond Hill and Robert made the process seamless. No pressure sales tactics. Gave me all the information I needed to make the right decision for myself. Job well done Robert!
I have purchased my last two vehicles from Richmond Hill Volks & I said to Curtis that the 1st car I owned was a VW Beetle, bought from my mom's friend for $ 200 - today I couldn't buy a tire for $ 200 ! The service people are FANTASTIC ! In the 12 years of dealings, there has NOT been ONE negative experience ! FANTASTIC !
Good service and friendly staffs
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