To our valued clients, an update on how we are addressing COVID-19 at Volkswagen Richmond Hill.

As the COVID-19 situation evolves, we are always considering what is best for the health and safety of our staff, our clients and the communities that we serve. Safety is of utmost importance to all of us at Volkswagen Richmond Hill.

Volkswagen Richmond Hill is taking the following steps to reduce the risk of spreading COVID-19:
Constant sanitizing of all surfaces, door handles, washrooms, customer lounge areas, etc.
Reduction in the hours of operation
Access to the dealership from the north door only in the service drive-thru.

We have made the decision to limit our hours of operation until further notice.

Service and Parts

Monday to Friday 7:30 am to 5:00 pm

Saturday 9:00 am to 4:00 pm

To schedule service online, please click here.

*Our service department will no longer be offering shuttle service during this time period.


Monday to Thursday 9:00 am to 7:00 pm

Friday 9:00 am to 6:00 pm

Saturday 9:00 am to 5:00 pm

For all sales inquiries, please contact us here.

We appreciate your patience in this matter.