Volkswagen’s 24-hour Roadside Assistance Call: 1-800-411-6688
Just one call to this number and Roadside Assistance* is on its way. However, they will ask you for:

Your vehicle’s identification number
Your vehicle’s year, model, colour and license plate number
The area code of where you’re calling from
The exact location of the vehicle (street address and nearest intersection)
The type of service required and a brief description of the problem
Enjoy a freshly brewed coffee or latte in our Latte Lounge, compliments of the Richmond Hill Volkswagen Service Department.

We strive to make your service visit a pleasurable and timely experience so please; sit, relax, surf the net with our complimentary wi-fi and enjoy a latte on us!